About Magna Careline
Magna Careline Limited (Careline) is part of the Magna Housing Group of companies. Careline is a subsidiary company of Charter (S.W.) Limited (Charter). Charter’s parent company is Magna Housing Group Limited.
Careline is registered in England and its registered company number is 28332R. The registered office is Hollands House, Poundbury Road, Dorchester, Dorset DT1 1SW.
Careline’s VAT No. is 684 5154 14.
Magna Careline provides the solution for all your monitoring needs. We are accredited to the Telecare Services Association (TSA) 2009 Code of Practice and our 24 hour Control Centre, using the very latest call handling technology, is based in the South West.
Operating all day, every day, our service helps people to remain living independently in their homes and businesses to be reassured their staff and customers are taken care of whatever the time and where ever they are.
With competitive pricing combined with high standards of customer care, we are dedicated to providing our customers with the best value service. We serve over 12,900 private customers and a growing number of business customers, and we provide the same excellent service to all. We offer 24 hour business solutions to local authorities, housing associations and private companies throughout the UK with solutions tailored to suit your needs.
We take great pride in our highly dedicated and experienced members of staff who are trained to deal with any emergency situation. And we are proud to be a member of the Telecare Services Association, who regulate the telecare industry, demonstrating the quality of our products and service.
Our current services include:
* A telecare monitoring service for individuals 24 hours a day, every day of the year
* A telecare monitoring service for other telecare providers' customers 24 hours a day, every day of the year
* Providing business continuity 24 hours a day, or as required. For example we handle local authority and housing associations' emergency calls outside of office hours
* Disaster recovery partnerships
* Monitoring protection for victims of domestic violence, including panic alarms and bogus caller technology
* Managing the potential risk and protection of lone workers through mobile technology.
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