24 hours services for your customers
If your customers often require services 24 hours a day, Magna Careline can provide a tailored ‘out of hours’ service to suit your business.
We use the latest technology to deliver consistently to your business’s most precious asset, your customers, meeting their high expectations of the comprehensive and customer focused service they expect from you.
What can your business expect from us?
As a business partner of MCL, we hold regular monitoring meetings and will review your service every 6 months to ensure you and your customers are getting the best possible service.
All calls received and dialled out are recorded for quality and training purposes. Our call logging service as standard provides regular detailed reports to ensure that information can be handed over quickly and efficiently. Monthly and quarterly analysis reports are also provided.
For more information on our bespoke out of hours service tailored to meet your needs, please contact us »
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