Magna Careline’s accreditation success

07 July 2010

Magna Careline Ltd is celebrating after achieving the latest accreditation from the Telecare Services Association (TSA), the regulatory body for the UK’s telecare industry.

Part of the Dorchester-based Magna Housing Group, Magna Careline Ltd became one of the first 15 providers in the country to be accredited to the new code, which is used by telecare providers to ensure quality standards.

Careline’s general manager, Tanya Grant, said: “The accreditation to our regulatory body underpins the quality of service we deliver to our customers.
“It’s great news for the Magna Careline team who have worked hard to achieve this accreditation.  It was a rigorous two-day audit by independent inspectors and came just days after we moved from Hollands House in Poundbury Road, Dorchester, to the Poundbury Business Centre.”

Magna Careline is a telecare monitoring service used by thousands of people across Dorset and beyond, to Plymouth in the west, West Sussex to the east and Wolverhampton to the north. As well as helping people to retain their independence in their own homes, the service also handles calls for commercial customers to provide business continuity 24 hours a day and offer protection for lone workers. 

Magna Careline is an industrial and provident society and has been trading since 1989. Its chairman is the Mayor of Dorchester, Leslie Phillips MBE, who has been involved with Careline since its inception.