Payment options
We have two payment options to suit your requirements. If you are unsure whether you would prefer to rent or buy, speak to one of our trained advisors for the right payment solution for you. The equipment and service for both options are the same high standard we at Magna Careline pride ourselves on.
Both options include:
- 24 hour monitoring, 365 days of the year
- Repairs and maintenance of equipment. An advisor will resolve any equipment issue at your home within 48 hours of notification
Option 1
Purchase Lifeline Alarm unit and pay a monthly monitoring fee
You can purchase the Lifeline Alarm unit for £209.28 plus VAT, and pay a monthly monitoring fee of £6.90 plus VAT. An additional emergency pendant (for 2 individuals requiring this service) costs £57.54 plus VAT.
Installation and Removal of Equipment
If you purchase your Lifeline Alarm unit, there is an installation fee of £35 including VAT. If you subsequently wish to have the equipment removed and collected, a removal charge of £35 including VAT is made.
Option 2
Rent the Lifeline Alarm unit
Rent our Careline service from £15.82 a month plus VAT, this includes the Lifeline Alarm unit and one emergency pendant. An additional emergency pendant (for 2 individuals requiring this service) is £3.25 plus VAT per month.
Call Out Charge
In the event the client loses the pendant or if a problem is reported with the Lifeline unit, which is subsequently found to be a fault at the client's property, such as telephone line failure, a £25 plus VAT call out charge is made.
Payment Methods
Payment for purchases happens on the day of installation. This can be made by either cheque or postal order.
The monthly monitoring fee can be paid on a monthly or quarterly basis. You can pay by Direct Debit, cheque or postal order.
All payment options can be discussed with your telecare sales assistant on the day of demonstration or installation.
Will I qualify for VAT exemption ?
If you are registered as disabled you do not have to pay VAT on Careline's service. You may also qualify if you are not registered as disabled but you declare that you are chronically sick or disabled (for example you suffer from an ongoing illness such as arthritis or diabetes). See Directgov for more information about paying VAT on equipment »
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